Shipping 

  • Please allow 1-2 business days for processing before shipment is mailed out. 
  • Standard shipping will take approximately 3-5 business days excluding Holidays.
  • Philadelphia TriState pick up is available on Fridays 6:30pm - 8:30pm and Saturdays 1pm-4pm. Location will be disclosed via email after receiving your order. To arrange pickup please email information@chicopolitan.com immediately after placing order. Include order number, pick up date and time.

 

 


Returns

Receiving your package is very important to us; please ensure that your address is fully entered and correct. If your package is returned non-deliverable, we will issue you a store credit via coupon code for the net price of your item minus the shipping charge. 

Upon receiving your package, please review your items for any discrepancies with your order. If there may be an issue with your order, you have up to 7 business days from the day you receive your order to return your items. You are responsible for shipping and return item rates. 

Example: Order received Monday 12/10, you have until Wednesday 12/19 to MAIL the items back. This does not include weekends or holidays. 

Please be advised that we will NOT accept any returned items mailed after the 7th business day. Items mailed after the 7th business day will be credited 70% of their item(s) amount in the form of store credit, that excludes shipping and return rates.